Support

Help that gets
to the point.

Start with the area that needs attention. Your diary stays local and usable while we sort out account or service issues.

Plateful supportClear guidance. No passwords or private health records required.
01

Account and sync

Sign in, restore synced data, export, sign out, or remove an account.

02

Plateful+

Check access, restore an Apple purchase, or manage your subscription.

03

Food and Meal Scan

Review servings, provider data, photo estimates, and logging corrections.

04

Apple Health

Understand optional permissions, activity context, and disconnected states.

Still need a hand?

Tell us what happened.
Keep private data private.

Email your iPhone model, iOS version, and a short description. Don't include passwords, API keys, sign-in tokens, or private health records.

Email supportAccount deletion instructions